Business
Benefits
How:
- Administrative collaboration removes need for temporary secretarial cover
- Reduces the amount of secretarial overtime
- Voice-to-text module further reduce overheads
- Removes need for specialist and/or expensive dictation hardware
- Mobile app utilises data channel, reducing telephony call costs
- Optional hosted trial reduces upfront infrastructure, people + time costs
Who we’ve done it for:
- Hammonds LLP achieves 4:1 ratio following BigHand implementation
- BigHand enables £22k annual saving at property firm Bruton Knowles
- Welsh Health Legal Services cuts £16k per annum via BigHand
- BigHand enables 200% improvement in document turnaround times at JST Lawyers
- Venters saves £3,000 per lawyer in 12 months via BigHand
How:
- Smartphone, Web Upload, Email Upload, or dictation hardware options
- Staff able to draft documents without laptop or specialist hardware
- Instant wireless transfer expedites document production process
- Lost network connection sees voice files saved + transferred on reconnect
- Track live progress of documents + tasks on your Smartphone
- Converge to a single device for multiple business functions
Who we’ve done it for:
How:
- Faster document and report turnaround times improve client service
- Improved team-working across departments, teams and offices
- Work-in-progress interface enables better task management + prioritisation
- Workflow smoothes peaks and troughs of daily work volumes
- Provides admin support outlet for solos or firms with limited admin resource
Who we’ve done it for:
- Thomas Eggar LLP eliminates temporary cover costs via BigHand
- BigHand enables Legal Aid firm Howells to increase support for two Community Legal Advice Centres
- Accountancy firm Princecroft Willis announces immediate efficiency boost following BigHand deployment
- Coffin Mew LLP streamlines working practices & cuts costs following BigHand assessment
Targets + Productivity: Healthcare
Improve productivity to meet key referral + discharge targets
How:
- Improved team working between medical secretaries
- Priority system to assist with two-week cancer targets
- Critical first step in achieving 24 hour target for dishcarge summary to GP
- Improve your depth of coding through dictation
- Integrate with PAS and EPR to strengthen audit trail
Who we’ve done it for:
- Sheffield Teaching Hospitals NHS Foundation Trust delivers same day patient discharge summary via BigHand
- Worthing & Southlands Hospitals NHS Trust achieves 10-minute referral turnaround time via BigHand
- BigHand enables primary care practice to improve patient notes turnaround by 40%
- 50% improvement in turnaround times at Cobham Day Surgery via BigHand